Information for Buyers
Please contact me by email if you are interested in purchasing some of my work, and I am happy to provide information on prices and availability. Works that are unavailable are usually marked as “Held in a collection” on my website’s portfolio, underneath the title and dimensions. If not marked as such, works are usually available for sale or exhibition.
Pricing:
The prices of items listed include Dutch VAT (BTW) where applicable for customers in the EU. The cost of delivery is calculated at checkout, and based on current rates via the chosen courier or postal service, plus a small amount to cover packing materials.
Please note that orders from outside of the EU (such as from the UK or USA) may be liable for additional charges from the relevant authorities before or upon delivery, including VAT, customs charges, and import fees. These are the responsibility of the buyer and not of the seller and cannot be estimated by me.
Delivery:
Please allow up to 10 working days for dispatch of works, although I will always endeavour to do this as quickly as possible. I am unable to provide estimates of delivery times, as these are always variable. However, most items are sent by tracked delivery, allowing you to see an estimated delivery date via the courier or postal service in many cases. Most items will be sent via Post NL, or larger items will be sent by DHL, unless an alternative agreement has been made with the customer. I bear the risk of loss or damages until the customer has received the product; if the customer chooses a delivery service, the risk falls to the delivery company.
Works will always be well packaged and secured to avoid damage whilst in transit. If work is damaged on arrival, please contact me with images. Please note I am not liable for damage or loss that has occurred after delivery.
Larger Paintings & Availability:
If you are interested in purchasing one of my larger paintings, please send me an email at oliversdoe@gmail.com. Please note that prices currently range from about €200 to €4200 depending on scale and complexity.
Some paintings from 2017 - 2020 are available in the UK from Gallagher & Turner, Newcastle. Please contact them for availability.
Please note that I am not liable for works that have previously sold, such as those available from other collectors, galleries and places on the second market. However, I may be able to answer some questions about works in this situation upon request.
Reflection Period (Bedenktijd):
Returns are valid within 14 days of receipt of the item, if you are not happy with the quality. Please arrange this via email at oliversdoe@gmail.com. Please note that return postage costs are the customer’s responsibility, and work should be packaged well and returned in good condition. If damage occurs in the return process, a deduction may be made for repairs or replacement.
I never share, sell or otherwise distribute your details with any third party.
PRIVACY POLICY
Updated 23rd August 2024
Oliver Doe
Nieuwe Binnenweg 173D, Rotterdam 3014GL, Nederland
oliverdoe.com
oliver@oliverdoe.com
BTW/VAT Number: NL003438372B53
As a sole trader, I respect the privacy of everyone I come into contact with, both in person, online or in writing. Any personal details you choose to share with me are only collected with your explicit consent. They are used only to share details of exhibitions, artworks, events, special offers or other products and services I offer or that I feel may be of interest to you.
I never share, sell or otherwise distribute your details with any third party.
This policy applies to information held about clients and prospective clients, suppliers and prospective suppliers, artists, contacts and all other persons about whom Oliver Doe holds information. By ‘information,’ we mean personal information about you that we collect, use and store.
In this policy, ‘I’, ‘we’, ‘us’, and ‘our’ means the individual Oliver Doe, and ‘you’ means the individual to whom the information relates.
Information I may collect:
- your name;
- your contact information such as your mailing address, email address or telephone number;
- when browsing our site, your IP address, your browser type and language;
- information related to your attendance of or interest in Oliver Doe’s events, exhibitions or other activities
- information about you that you give us in person at my studio, workshop, galleries, or elsewhere, by filling in forms on my site https://oliverdoe.com (my site) (e.g. the contact us section or to sign up to our mailing list) or by corresponding with us by phone, e-mail or otherwise;
- information in relation to your purchase of art work or use of our services, including picture framing, exhibitions, artwork repair, or any other service we have agreed with you
How we may collect information about you:
- collecting information you give to us when you purchase any art work or services or visit my studio, my exhibitions, online enquiries, email enquiries, telephone enquiries, or postal enquiries;
- your use of the forms on our website (e.g. the contact us section or to sign up to our mailing list);
- information you give us verbally, such as requesting to join our mailing list, where explicit consent has been given to store or use your information
What we do with the information we gather:
- provide information about our exhibitions and services to you;
- to keep a reasonable record of sales to track the location and ownership of artworks for future provenance purposes;
- keep you informed about exhibitions, specific artworks, relevant gallery events and any other services I offer that we think you may find interesting;
- carry out our obligations arising from any agreements entered into between you and us;
- for direct communication with you;
- administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- for security and to check your identity
Our responsibilities to you:
- keep our site and data storage safe and secure;
- comply with legal and regulatory obligations;
- to be transparent in our interactions with you and the use of any information you share with us
Legal basis for processing:
- Our processing of your personal information may be necessary for the performance of contracts to which you will be a party to and in order to take steps at your request prior to you entering into those contracts, such as obtaining quotes for services or carrying out work on your behalf which may involve a third party;
- For the purpose of legitimate interests pursued by us (where our processing is based on the legitimate interest grounds, those legitimate interests are: (i) collecting personal information to provide you with a smooth and efficient client experience; (ii) to make sure you receive updated information on Gallagher & Turner and our activities; (iii) to provide the services you have requested; and (iv) to help us improve our marketing activity)
Sharing your information:
Except as expressly set out in this policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
The personal information you provide to us may be shared with third party companies, agents, contractors, service providers or affiliated companies if this is necessary to provide you with access to our services, respond to your inquiries or for any of the purposes described in this policy.
We may also share your personal information with:
- law enforcement agencies, other governmental agencies or third parties if we are required by law to do so;
- other business entities should we plan to merge with or be acquired by that business entity, or if we undergo a re-organisation with that entity.
Your Rights
At any time, you have the right:
- to request access to or a copy of any personal data which we hold about you;
- to rectification of your personal data, if you consider that the information we are holding is inaccurate or out of date;
- to ask us to delete your personal data, if you consider that we do not have the right to hold it;
- to withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
- to ask us to stop or start sending you marketing messages as described below in the marketing section;
- to restrict processing of your personal data;
- to data portability (moving some of your personal data elsewhere) in certain circumstances;
- to object to your personal data being processed in certain circumstances;
- to not be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
Any request from you for access to or a copy of your personal data must be in writing, by email and/or post, and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation.
We will comply with our legal obligations as regards your rights as a data subject.
We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change at the following email address oliversdoe@gmail.com
Marketing:
Where you are one of our clients or have otherwise agreed to be contacted for marketing we may use your personal information to send you information about events, exhibitions, services and works of art. You can unsubscribe from receiving them at any time, details of how to unsubscribe will be included on each electronic mailing we send you.
You also have the option of “unsubscribing” from our mailing list at any time thereby disabling any further such e-mail or other communication from being sent to you by emailing oliversdoe@gmail.com
We will action any opt out request from you without delay.
How long will we keep Your information?
We will only keep the information we collect about you for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. This will involve us periodically reviewing our files to check that information is accurate, up-to-date and still required.
Where we are permitted to send you direct marketing communications we may retain your contact information necessary for this purpose, for as long as you do not unsubscribe from receiving the same from us. If you opt out from marketing, we will erase your details from our database to the best of our ability.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, in writing or in person from you.
Links to Other Sites
Our website may contain links to other sites, including via our social media buttons. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites and a link does not constitute an endorsement of that website. Once you link to another website from our website you are subject to the terms and conditions of that website, including, but not limited to, its internet privacy policy and practices. Please check these policies before you submit any data to these websites.
Complaints
Questions, comments and requests regarding this policy are welcomed and should be addressed to oliversdoe@gmail.com
If you have any concerns about our use of your information, you also have the right (as a UK resident) to make a complaint to the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113.
Changes to this policy
Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy.